Instagram just introduced a major update, one that finally makes automated welcome DMs officially supported by Meta. For the first time, your account can send an instant, branded message to a new follower the moment they hit that follow button. And it’s not some janky workaround or third-party hack it’s built through ManyChat, one of the most trusted messaging automation platforms.
On the same day, ManyChat also announced it’s now fully integrated with TikTok. That’s two massive wins for service-based businesses trying to grow, engage, and convert faster.
TLDR: What You Need to Know
- Instagram now supports automated welcome messages through ManyChat
- You can instantly message new followers—officially
- TikTok integration with ManyChat is now live
- FIMM Agency is already testing both with our clients for more engagement and better conversions
- Strategy matters more than ever: don’t sell too soon, serve first
What is the new Instagram + ManyChat feature?
For the first time, Instagram now lets business accounts auto-send a direct message to new followers using ManyChat. No more risking your account with sketchy tools. This is Meta-approved, seamless, and high-converting—if used the right way.
You can:
- Send an instant thank-you when someone follows you
- Invite followers to check your Broadcast Channel
- Gently introduce what your brand is about
- Start real conversations that build trust
Why is this update a big deal for service providers?
Because first impressions count.
And up until now, new followers were greeted with… crickets. Maybe a post, maybe a Story. But no direct connection. Now, you can start the conversation on Day 1.
This is especially game-changing for:
- Realtors nurturing new leads
- Coaches building community
- Consultants ready to guide the buying journey
But here’s the catch: If you treat this like a sales trigger, you’ll burn trust fast. That’s why at FIMM Agency, we coach our clients to keep it warm, human, and helpful. Not pitchy.
What does ManyChat’s new TikTok integration mean?
TikTok’s audience is active, curious, and impulsive. Now with ManyChat integrated, you can:
- Collect leads from comments or DMs on TikTok
- Funnel those leads to your email list or SMS list
- Trigger automated flows based on video views or interactions
That means higher conversion potential and a real funnel—not just viral fluff.
Why should service-based professionals care?
Because content alone isn’t converting like it used to. Conversations are. And the best time to start one is when someone is paying attention. FIMM Agency uses the 4Cs Framework—Captivate, Cultivate, Convince, Convert—and tools like ManyChat amplify each of those phases:
- Captivate: The content that got you the follow
- Cultivate: The welcome message that builds rapport
- Convince: The nurture flow that educates
- Convert: The timely offer when the trust is built
Real-World Insight from FIMM’s Clients
One of our high-level clients, a female business strategist, saw a 48% increase in replies from new followers within the first week of using the new ManyChat auto-welcome message. No pitch. Just a warm thank-you and invite to her IG channel.
Another client in the real estate space used the TikTok + ManyChat flow to pre-qualify leads before showings—saving her hours each week.
The difference? It wasn’t the tool. It was the strategy behind it.
How can I use this without sounding pushy?
You keep it simple.
Here’s how we’re guiding our FIMM clients:
- Lead with gratitude: “Hey, I saw you just followed—thank you!”
- Set expectations: “I post tips weekly on [topic].”
- Invite softly: “If you’re curious, check my pinned post or join my IG channel.”
No freebies. No immediate call-to-buy. Just conversation starters.
FAQ
Q: Do I need a ManyChat subscription to use this?
Yes, the Instagram automation feature is only available through ManyChat Pro plans.
Q: Can I still use this if I’m not a tech person?
Absolutely. FIMM sets these up for our clients, and we guide you on how to use them. You’ll be surprised how little time it takes once it’s running.
Q: Will this get me more clients?
Not instantly. But it gets you conversations—and those build the trust that leads to clients.
Ready to bring your Instagram and TikTok strategy into 2025?
At FIMM, we blend expert strategy with the tools that matter—like ManyChat—to get you real results. This isn’t about gimmicks or hacks. It’s about building a brand that earns trust and converts consistently.
Let’s set up your welcome message the right way.
Connect with us today to learn how we can integrate these tools into your 4Cs-powered content strategy.
Because you don’t need more followers. You need more conversations that convert.